Shipping

The workshop is located in Saint-Petersburg, Russia.
Everything is shipped worldwide by airmail with tracking number available. Average delivery time is around 2-4 weeks, but sometimes it can take longer.

Usually I state full cost in the CN22 declaration. You can ask me to state a lower cost depending on your customs limits by adding special instructions on the checkout page. The items are usually stated as ‘plastic pendant’ or ‘plastic figurine’.

Please note that mail is usually kept at a destination post office for a limited amount of time and after that period it is returned back to the sender. That period differs from country to country, e.g. 15 days in the US and 18 days for the UK. Check your post service to get more specific information about this.

If you have any problems with your order, please contact me by email metazoe@mail.ru so that we can work out a solution.