The workshop is located in Saint-Petersburg, Russia.
Everything is shipped worldwide by airmail with tracking number available. Average delivery time is around 15-20 days, but sometimes it can take longer. Here’s the list of recent shipments maximum time for estimation:
Belarus – up to 15 days
Australia – up to 24 days
United States – up to 28 days
France – up to 20 days
Usually I state full cost in the CN22 declaration. You can ask me to state a lower cost depending on your customs limits by adding special instructions on the checkout page. The items are usually stated as ‘plastic pendant’ or ‘plastic figurine’.
Please note that mail is usually kept at a destination post office for a limited amount of time and after that period it is returned back to the sender. That period differs from country to country, e.g. 15 days in the US and 18 days for the UK. Check your post service to get more specific information about this.
WARNING: In winter holidays (December-January) the post service becomes overloaded with mail. The parcels can stay up to 2 weeks at the same stage, and it’s normal for this season. They will eventually be processed.